1. What items do you remove? We handle a wide range of items, including furniture, appliances, electronics, yard waste, construction debris, and general household junk. However, we cannot accept hazardous materials such as chemicals or asbestos due to safety regulations. 2. How do you determine pricing? Our pricing is based on the amount of space your items take up in our truck. For a clearer idea, we offer free, no-obligation estimates to help you understand the costs upfront. 3. What happens to the items you collect? At A-Z Junk Removal Service, we prioritize sustainability. Usable items are donated to local charities whenever possible, and recyclable materials are sent to proper facilities to reduce landfill waste. 4. Do I need to prepare items for removal? No preparation is necessary! Our team takes care of all the lifting and hauling. Just let us know what needs to go, and we’ll handle the rest. 5. Do you offer same-day or next-day service? Yes, we strive to offer same-day or next-day services, depending on availability. Contact us to schedule a time that works for you. 6. Are you insured and licensed? Absolutely. A-Z Junk Removal Service is fully licensed and insured, ensuring the safety of your property and our team during every job. 7. Do you offer services in my area? We proudly serve Raleigh, Wake Forest, and surrounding areas in North Carolina. If you’re unsure, just give us a call, and we’ll confirm! 8. What forms of payment do you accept? We accept cash, checks, and all major credit cards for your convenience. 9. How do I schedule a pickup? It’s easy! You can book online through our website or give us a call. Provide details about your items and location, and we’ll handle the rest. 10. Are there any items you cannot take? Yes, we cannot remove hazardous materials such as chemicals, paint, or flammable substances. Feel free to contact us for a full list of restrictions.